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Jeff W.

Service Manager

jeff.w@owasco.com | 905-721-4083

I joined the automotive industry in 2004 and started with Audi Durham in 2009. My passion for the brand began with the 2000 R8 LMP900, but my all-time favourite road car is the first-generation V10 R8. Growing up watching the ALMS Series at Mosport, I was inspired by Audi’s dominance on the track — especially when the Audi R10 set a new lap record. That excitement still sticks with me today, and I can’t help but smile every time I walk past the amazing lineup of Audi models on my way into work.

Although not everyone is thrilled about visiting the Service Department, I strive to make every experience as smooth and convenient as possible. From our Porters to Service Advisors to Technicians, we’re all dedicated to delivering top-quality Audi service. My career actually began in the Parts Department while I was still in high school, and since then, I’ve spent most of my 15+ years in the automotive industry with Owasco VW and Audi. Naturally, my favourite day of the year is always the Owasco customer appreciation track day — the perfect blend of cars, clients, and passion for Audi.

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Reviews

★★★★★

Amazing service and customer care. Anup was fantastic to deal with when I dropped off my vehicle and took the time to go over everything with me. Jeff Watson spent a good while with me reviewing tires for my unique application. The Audi team went above and beyond.

Keith W.

★★★★★

I would like to give a shoutout to the service department at Audi Durham, in particular Jeff and Madi. We recently took our Q5 in for service of a coolant issue and Jeff and Madi were very kind and professional, even through the tears when the repair came back higher than anticipated. Jeff and his team did a great job communicating with us and keeping us informed along the way, even got the repair done under budget! They clearly have a passion for Audi cars and we couldn’t be happier with the service, time and attention we received. Thank you for keeping our car on the road!

Melanie B.

★★★★★

Every visit to this dealership is always great. customer service and the work done is top notch. Jeff and Gessica went above and beyond I highly recommend Audi Durham.

Odette E.

Sales: 289-312-0998

Service: 289-312-1090

Parts: 289-312-1082

Collision: 289-312-1139

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