About Us

Welcome to Audi Durham

Audi Durham (formerly Owasco Audi) is committed to providing the highest levels of customer service to every individual. You'll feel a professional and personalized experience before, during and after a purchase with us. Through our unsurpassed knowledge of the Audi vehicles that we sell and service, you'll be amazed at what an Audi can do. Our staff of automotive professionals take pride in representing the Audi brand and are well versed in the innovative design, advanced technology, and superior performance that the brand represents.

High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Durham, we strive to offer a customer experience at the same high level. Whether you are looking to purchase a vehicle, need parts or service, or would like information, we are here for you. Audi customers expect superior performance without compromise, and at Audi Durham, we look forward to exceeding those expectations.

Audi Durham is family owned and operated. We believe in providing a personalized level of service. You will never feel pressured with our staff. Instead, you can find an abundance of information, transparency and patience from them. You can always expect an outstanding customer experience here at Audi Durham.

Contact

Audi Durham

2000 Champlain Ave
Directions Whitby, ON L1N 6A7

  • Sales: 905-579-0088
  • Service: 905-579-0088
  • Parts: 905-721-4085

Hours

  • Monday 7:30AM – 8:30PM
  • Tuesday 7:30AM – 8:30PM
  • Wednesday 7:30AM – 8:30PM
  • Thursday 7:30AM – 8:30PM
  • Friday 7:30AM – 6:00PM
  • Saturday 9:00AM – 5:00PM
  • Sunday Closed
See All Department Hours

Dealership Hours

  • Monday 7:30AM – 8:30PM
  • Tuesday 7:30AM – 8:30PM
  • Wednesday 7:30AM – 8:30PM
  • Thursday 7:30AM – 8:30PM
  • Friday 7:30AM – 6:00PM
  • Saturday 9:00AM – 5:00PM
  • Sunday Closed

Parts Dept. Hours

  • Monday 7:30AM – 5:00PM
  • Tuesday 7:30AM – 7:30PM
  • Wednesday 7:30AM – 5:00PM
  • Thursday 7:30AM – 7:30PM
  • Friday 7:30AM – 5:00PM
  • Saturday 8:00AM – 4:00PM
  • Sunday Closed

Service Dept. Hours

  • Monday 7:30AM – 5:00PM
  • Tuesday 7:30AM – 7:30PM
  • Wednesday 7:30AM – 5:00PM
  • Thursday 7:30AM – 7:30PM
  • Friday 7:30AM – 5:00PM
  • Saturday 8:00AM – 4:00PM
  • Sunday Closed

Our Dealership

Our showroom portrays Audi's beauty and design with a state of the art facility which will surely catch your eye. Our dealership consists of a large, open concept showroom, multiple "open air" sales offices, and conveniently located parts and service departments.

While visiting our dealership you can enjoy free Wi-Fi Internet in our spacious and very comfortable lounge area complete with a play area for children and a large flat screen television. You can also enjoy complimentary coffee and beverages in our very popular "Quattro Cafe." While visiting our dealership you can enjoy free Wi-Fi Internet in our spacious and very comfortable lounge area complete with a play area for children and a large flat screen television. You can also enjoy complimentary coffee and beverages in our very popular "Quattro Cafe."


Audi Durham Is Environmentally Friendly

Owasco is very proud to be an environmentally friendly company. Just what are we doing you ask?

  • We always recycle everything we possibly can; batteries, paper, plastic, glass/metal, motor oil and more…
  • We always provide our customers with easy to find recycling areas so you can help us out.
  • We always use environmentally safe "non-chemical" cleaning solutions.
  • We always use environmentally safe paints and solvents.

★★★★★

Just purchased my 2022 Q3 from Steve and we couldn't be happier.  I would highly recommend going to Steve, he's patient, extremely knowledgeable, kind and thoughtful.  Kept us updated with shipment dates and checked on us a few days after purchase.  So happy with our purchase and will definitely head back to Audi Durham when's it time to upgrade again!

Mei L.
★★★★★

I always experience great service with Audi Durham.  They picked up my car over the lunch hour, did the required 45K maintenance/service, and returned the car before 4:30 pm, so I could get to my next appointment on time.    They make it so easy to buy, own and maintain my Audi.

Mark G.
★★★★★

Incredible experience with Jeff, Cameron and Tammy.
Very high level of customer service, attention to detail and product knowledge. I couldn't be happier with my new Audi. Top notch service from start to end. Thanks !

Leonardo S.
★★★★★

My shopping experience at Audi Durham was nothing short of professional, friendly and informative. Tyler and Adrian at the desk answered my questions effectively and with great detail. As a life time Audi customer it is extremely pleasing to go into a dealership and feel the staff is as passionate about the brand as I am. The team at Audi Durham truly is driven, must be the Quattro!

First Quarter Canada
★★★★★

I have been to many Audi dealerships in the past decade but this was the first time I went to Audi Durham. Gessica and Avery went above and beyond to make sure all issues were addressed beyond any expectations. I also had an alignment completed which is probably the best alignment I have gotten so far. Late last year I had an alignment completed at a specialized alignment shop who said they are unable to adjust the rear due to seized bolts, but the tech at Audi Durham was able to adjust everything and now the car drives perfect.

Make the drive out to Audi Durham. You will not be disappointed! All the staff is welcoming and kind.

Junaid H.
★★★★★

My experience with Cameron at Whitby Audi was stellar! He provided options and solutions to all my questions and made my trade in and buying experience extremely easy and very positive. The level of service was exceptional end to end; from initial interest through to trade in & purchase. Professional service with communication throughout entire process. Cameron's level of commitment to his customers and continuous updates gave me the piece of mind we all desire when making a big purchase. I'm thrilled with my purchase and would highly recommend Cameron at Whitby Audi!

Valerie K.
★★★★★

I took my Q3 in for maintenance work up and Jessika was the advisor who helped me and my fiancé out.  She was so calm, patient & understanding. She helped work around my schedule, was very informing and had great communication with helping me understand the process of a carbon clean.

To her manager, she deserves a raise OR she deserves to go up the corporate chain - & to whoever hired her, you made a VERY wise choice!

Jessika, is the most helpful advisor I have come across at Audi Durham. People like her are so rare to come across. She showed a lot of interest and had the right attitude to help further my knowledge about cars & maintenance work!

Can't wait to come back to get my brakes fixed. Will def be going back to Jessika! :)

Rabia F.
★★★★★

We absolutely love our Audi SQ5, the sales associates were friendly, knowledgeable and very professional. All questions were answered leaving us confident with our decision to purchase. If you are looking to purchase an Audi, I strongly recommend Audi Durham- ask for Christian, you won't get customer service better than this! A+++ Thank you Christian, and thank you Tammy and team for everything.

Christine C.

Associations

Owasco is a Member of the Trillium Automotive Dealership Association

Owasco is a Member of the Car Proof Vehicle History Reports

Owasco is a Proud Member of the Whitby Chamber of Commerce

Owasco is a Member of the Ontario Motor Vehicle Industry Council

Owasco is a Member of the Used Car Dealership Association

Get in Touch

2000 Champlain Ave
Directions Whitby, ON L1N 6A7

  • Contact our Sales Department at: 905-579-0088
  • Monday9:00AM – 8:30PM
  • Tuesday9:00AM – 8:30PM
  • Wednesday9:00AM – 8:30PM
  • Thursday9:00AM – 8:30PM
  • Friday9:00AM – 6:00PM
  • Saturday9:00AM – 5:00PM
  • SundayClosed
  1. Audi Durham

    2000 Champlain Ave
    Whitby, ON L1N 6A7

    • Sales: 905-579-0088
Loading Map...